Yodel Cookie Policy


1. How to control and delete cookies

YodelDirect will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Yodel or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the YodelDirect website.

YodelDirect may use a number of suppliers who also set cookies on the YodelDirect websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see section 2 below.

2. Cookies we use

This is a list of the main cookies that are set by the YodelDirect websites and describes what each is used for. The websites include www.yodeldirect.co.uk

Cookie Name Purpose
Google Analytics This cookie records user actions across our website so we can optimise the future user experience based on customer behaviour. Google Analytics does not store any personal information about website users. Information on Google cookies can be found at https://www.google.com/policies/privacy/.
Mixpanel This allows us to record mobile user behaviour so that we can improve the mobile version of our website. More information on how to reject or delete this cookie is available at https://mixpanel.com/privacy/.
LivePerson This lets us trigger a live chat option for customers that might need help when they come to our website. Learn how to opt out of LivePerson cookies at http://www.liveperson.com/policies/privacy.
DoubleClick This cookie helps us manage our Google ad management and ad serving with conversion metrics. More information is available at https://www.google.com/policies/privacy/.
TrackJS This helps us keep track of site errors to ensure the quality of our website is maintained and improved. Learn about TrackJS’s privacy policy at https://trackjs.com/privacy/.

3. YodelDirect sharing tools

We would like to draw your attention to the fact that the YodelDirect website carries embedded ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. YodelDirect does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.