Customer Help Centre


How do I track my parcel?


All our services are fully trackable.  To keep an eye on the whereabouts of your parcel please use the tracking link below and enter your YOL or tracking number.

Please note that tracking will not begin until the parcel is scanned as collected.  Drivers with a handheld terminal will immediately make a collection scan, but other parcels may not show as collected until they are received into the depot.

To track your parcel, you need to use your YodelDirect order number. 

If you are unsure of your order number then please go to the "My Account area", log in (or register with us if you haven't already) and then click on the “My Orders” tab to find your YOL number. This number can also be found on your confirmation email.

Enter your tracking reference below:

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