TRACK YOUR PARCEL

Customer Help Centre

Q.

My parcel has arrived but I have a question about it

A.

Please contact the person who booked the order with YodelDirect to resolve this issue.

If you are the sender of the parcel please Click here for live chat .

We're very sorry to that you've had to visit this part of our website.

Please click here to enter your details and log into your account. If you do not have an account, you will need to register to log a claim online. Please click here to register (you will need to register using the e-mail address you used to book the order). Don’t worry, this only takes a minute.

We're very sorry to that you've had to visit this part of our website. It's important to note that only the contract holder can register a claim with us.

If you are the customer who placed the order with us, please click here to enter your details and log into your account. If you do not have an account, you will need to register to log a claim online. Please click here to register (you will need to register using the e-mail address you used to book the order). Don’t worry, this only takes a minute.

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