Customer Help Centre
What does the price I pay include?
The price we charge includes the cost of shipping, as well as any associated fuel surcharge.
We are not responsible for any duties, customs or taxes which may be requested by the customs officials in the recipient country. Any such charges will have to be paid by the recipient and are entirely separate from the shipping charges themselves.
Unfortunately, we cannot advise what charges may be imposed since they vary from country to country and are dependent on the parcel contents.
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