TRACK YOUR PARCEL

Customer Help Centre

Q.

What are the size restrictions of the YodelDirect services?

A.

Each service has its own restrictions on weights and dimensions. 

To find the restrictions for the service you prefer click the "More Info" button under your desired service on the quick quote page. 

Alternatively, click "buy this service" from the quick quote results to see the specific restrictions for the preferred service displayed on the right hand side of the page. 

What do you mean by volumetric weight?

Why does the website say my parcel is too large for standard services?

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