Customer Help Centre

Packaging Advice

  1. Packing advice and guidance

    Packing advice and guidanceChoose the right packaging for your items.  Boxes made of corruga... (read more)

  2. Can I send a suitcase with Yodel Direct?

    Whilst items inside a suitcase are available to be covered for damages in transit (provided they ... (read more)

  3. Is the driver able to package my parcel?

    You will need to package the item yourself, this would need to be done prior to the driver collec... (read more)

  4. My collection was refused because the packaging was not suitable, what should I do?

    If the driver refused the parcel due to incorrect packaging then you would need to re-package the... (read more)

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