Help & FAQs
Need some advice on what you can send? Have a query about your delivery? Our FAQs will help you.
Store locator
Drop your parcel off at a number of conveniently located stores across the country.
Our services
We have a range of convenient services, so you can send your parcels at a time and a place to suit you and your recipient.
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Parcel delivery in the UK from Yodel Direct
Yodel Direct makes sending a parcel simple. All you have to do to send your parcel via the Yodel network is book your parcel delivery online, selecting whether you would like to send a parcel direct to your recipient’s door or to their nearest Yodel Store, then drop your parcel off at a convenient Yodel Store at a time that suits you. It couldn’t be easier. Click here to find your nearest store. With Yodel Direct, you know your parcel is in safe hands and with signed for deliveries available, you will get guaranteed peace of mind that your parcel is being delivered by the experts.
Door-to-Door collection
With Yodel Direct’s Door-to-Door collection service, you can have your parcels collected from your home or your small business and delivered straight to your recipient’s address.
Yodel Direct delivery services
Covering every postcode in mainland UK, our Store to Door service is perfect for when you want to deliver your parcel direct to your customer. With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep.
Want to give your recipient the option of a flexible delivery? Select our Store to Store service and send a parcel to your recipient’s nearest Yodel Store. There are thousands of stores located across the country, open 7 days a week, early until late, providing your recipient with a convenient delivery that works around their schedule.
Customer rewards scheme
At Yodel Direct, we like to say thanks to our loyal customers, which is why we have created our Customer Rewards Scheme. The more parcels you send through Yodel Direct, the more you can save. Find out how you can save up to 10% off every parcel you send with us.
Buy online, but Print in Store
You can now have your address label printed in the store where you drop off your parcel. Just select the Print in Store option when purchasing your label, and we'll print for you for free.