Help & FAQs
Need some advice on what you can send? Have a query about your delivery? Our FAQs will help you.
Drop off Locator
Drop your parcel off at a number of conveniently located InPost Lockers and Yodel Stores across the country.
Our services
We have a range of convenient services, so you can send your parcels at a time and a place to suit you and your recipient.
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Parcel delivery in the UK from Yodel Direct by InPost
Yodel Direct by InPost makes sending a parcel simple. All you have to do to send your parcel via the Yodel by InPost network is book your parcel delivery online. Select whether you would like to send a parcel direct to your recipient's door with our InPost Locker to Door, Yodel Store to Door or Door to Door services, or use our Yodel Store to Store service to send your parcel to their most convenient Yodel Store. Just drop your parcel off at a time that suits you. Click here to find your nearest InPost Locker or Yodel Store.
Door-to-Door collection
With Yodel Direct by InPost Door-to-Door collection service, you can have your parcels collected from your home or your small business and delivered straight to your recipient’s address.
Yodel Direct by InPost delivery services
Covering every postcode in mainland UK, our InPost Locker to Door and Yodel Store to Door services are perfect for when you want to deliver your parcel direct to your customer. With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep.
Want to give your recipient the option of a flexible delivery? Select our Store to Store service and send a parcel to your recipient’s nearest Yodel Store. There are thousands of stores located across the country, open 7 days a week, early until late, providing your recipient with a convenient delivery that works around their schedule.
Customer rewards scheme
At Yodel Direct by InPost, we like to say thanks to our loyal customers, which is why we have created our Customer Rewards Scheme. The more parcels you send through Yodel Direct by InPost, the more you can save. Find out how you can save up to 10% off every parcel you send with us.
No printer? No Problem
With InPost Locker services, we'll send you a QR code to access your chosen InPost Locker. Just scan the code at the InPost Locker to access it. For Yodel Store service, we'll send you a label and you can have it printed in store for free. Just select the option that suits you when purchasing your label.