How do I contact Yodel Direct?

The Yodel Direct team is here for you 24/7. We offer a number of options for customer support.

Please select one of the options below. Alternatively, visit our Help Centre.

My Orders

Track and manage your orders.


Download your labels.

Parcel Enquiry

Open an enquiry for loss or damage.


Cancel your order and request a refund.

My Claims

View and manage your claim cases.



If you need to speak to someone about a parcel being sent through Yodel, click here.

Was this answer helpful?