I will not be available at the time of collection. What can I do?

If you're unable to be there for your collection, you have several options:

  • Edit your address: If you need to update your collection address, you can do so by clicking here.
  • Rebook your collection: If you’d like to reschedule your collection, you can rebook it here.
  • Drop off your parcel: You can take your parcel to the nearest Yodel Drop Off location. Find your nearest store using our store locator.

If your parcel was sent through Vinted or by a retailer via Yodel, and you need to update your collection details, click here for further assistance.

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