The details on my parcel are incorrect. What should I do?
If you want to change the collection or delivery details for a parcel sent via Yodel Direct, can do this below. If you still wish to rebook your order for any other reasons you can do this by clicking the button below, please note you will need your YOD reference and E-mail address.
If you need to update your delivery details for a parcel sent through VINTED or by a retailer via Yodel, please click here.
Change your parcel details.
If you need to change any other order details for your Yodel Direct parcel booking, such as the delivery address when in-flight, the weight and dimensions, or any other details then you will need to chat with our Live Help team who will be happy to help.
- Pre-collection or Drop-off Click here to edit your Collection or Delivery details.
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If you have any queries with your Yodel Direct parcel booking after it has been sent, you can talk to us using the Live Help button below.
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If you need to speak to someone regarding a parcel sent through VINTED or being delivered by a retailer through Yodel, click here.